So far, I've only had one problem with a song. It's an instrumental version of Coldplay's "Clocks" by the cellist duo 2Cellos. I thought, quite naively apparently, that this would be a pleasant song, since the other songs I had purchased by 2Cellos were perfect. Unfortunately, they decided that this song required a pianist, and that pianist decided to get a little crazy with it, and it basically turns into an uncomfortable piano solo for half of the song. So I had to send in a request to iTunes get a refund for the song, because there was no way I was keeping it, or even listening to it again for as long as I live.
This is what I sent in to iTunes:
Think of the children.
A few hours later I received a response. I almost believed that there was a real person behind the words, until I read it a little closer.
Lea is either 1 of 2 things: A robot response that could almost be generic enough to work in just about every situation, or she is a very tired and slightly illiterate Apple employee. My money is on the second option.
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